Privacy Policy
Effective date: April 28, 2026
This Privacy Policy describes how Hotto collects, uses, and shares information when you visit our site, place a preorder, or otherwise interact with us.
Information We Collect
- Contact information such as name and email.
- Shipping and billing information provided during checkout.
- Order details, including selected products and quantities.
- Basic device and usage data, such as browser type and page activity.
How We Use Information
- Process and fulfill orders.
- Send order confirmations, shipping updates, and support responses.
- Improve our website, products, and customer experience.
- Detect fraud, abuse, and security incidents.
- Comply with legal obligations.
Payments
Payments are processed by Stripe. We do not store full payment card numbers on our servers. Information submitted during checkout is subject to Stripe’s privacy and security practices.
Sharing Information
We may share information with service providers that help us run our business, such as payment processors, shipping partners, analytics providers, and customer support tools. We may also share information if required by law.
Data Retention
We retain information for as long as needed to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may request access, correction, or deletion of your personal information by contacting us at hi@eathotto.com.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
California Privacy Rights (CCPA)
California residents have the right to know what personal data we collect, request deletion, and opt out of sale. We do not sell personal data. To exercise your rights email hi@eathotto.com.
Data Security
We implement reasonable security measures to protect your data. However no internet transmission is 100% secure and we cannot guarantee absolute security.
Third Party Links
Our site may contain links to third party sites. We are not responsible for their privacy practices.
Do Not Track
We do not respond to Do Not Track browser signals.
Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
If you have questions about this Privacy Policy, contact us at hi@eathotto.com.